At seekshoe.com, we value your privacy and aim to ensure you understand how we handle your personal information. This Privacy Policy (“Policy”) explains the data we collect, how we use it, and what you can expect when interacting with seekshoe.com. This Policy covers our website, its features, and our mobile applications.

This Policy does not apply to information collected by third-party websites or services (“Third Party Services”) such as Facebook, Twitter, Pinterest, Instagram, Snapchat, and Google+ that we do not own or control, even if you access them through our Services. We recommend that you review the privacy policies of any Third Party Services you use to understand their data practices.

We may revise this Policy periodically to reflect changes in our data practices. Any updates will be indicated by the effective date at the top of the Policy and will become effective when posted.

Information We Collect

We collect various types of information for business purposes from the following sources:

• Information You Provide: This includes data you share with us through our website or other communications, such as:
  • Account creation details like your name, email, and password.
  • Additional information for certain online features, including name, email, phone number, address, date of birth, purchase information, and gift recipient details.
  • Payment details for purchases (note that we do not store payment card information).
  • Records of your communications when you contact us.
• Information from Third Parties: This includes:
  • Data provided by third parties to facilitate Services or purchases.
  • Demographic information combined with the data we collect about you.
• Automatically Collected Information: This includes data recorded when you interact with our Services, such as device information, browser history, IP address, and search terms, collected through technologies like “pixel tags,” “web beacons,” and “cookies.”

How We Use Information

The information we collect is used for various business purposes, including:

• Providing and personalizing our services and products.
• Improving customer support.
• Conducting internal research.
• Facilitating sales and deliveries.
• Communicating with you about your orders and inquiries.
• Delivering targeted content and marketing communications.
• Understanding service usage to enhance the customer experience.
• Verifying identity, preventing fraud, and enhancing security.
• Auditing and reporting transactions and interactions.

Information Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy.

Information Sharing

We share your information to support our business operations, including:

• Service Providers: We share data with providers for delivery services, payment processing, account registration, website hosting, maintenance, marketing, and data analytics.
• Marketing, Analytics, and Advertising Partners: Some partners use cookies and other technologies to collect information about your online activities for targeted advertising.
• Social Media: Our site includes social media widgets or icons that may collect browsing information. The respective social media network’s privacy policy governs the collection, use, and disclosure of information.

Your Choices

You can manage your personal information through your account settings, including:

• Updating personal details such as name, email, and addresses.
• Requesting deletion of personal information/account.
• Opting out of marketing emails through account settings, email links, or by contacting us.
• Adjusting privacy settings on Third Party Accounts to limit data sharing. Manage cookies via browser settings to reject or require permission before accepting them.

Security

We implement various physical, electronic, and procedural security measures to protect your information, though complete security cannot be guaranteed.

Children’s Information

We do not knowingly collect data from individuals under 18. Parents or guardians may use our Services on behalf of minors. For queries about our practices regarding children’s information, contact us.

Contact Us

For questions about your information, this Policy, or our privacy practices, contact us at:

Phone: +49 174 7376788
Email: [email protected]